WELCOME
SuperSidekick .
Every hero needs a Sidekick. Today, that's you. This is your operating system — every playbook, SOP, training and channel you need to start strong and stay sharp.
100+
HOURS RETURNED / MONTH
3
CORE SYSTEMS MASTERED
90
DAY FULL ACTIVATION
Your Mission
SUPPORT THE CEO.
EXECUTE THE BACKEND.
Support gym and studio owners by protecting their time, executing the backend, and helping them operate like CEOs. Every Sidekick we place is a direct contribution to that mission. When you perform at the highest level, you are not just doing a job. You are building the reputation of every Sidekick who comes after you.
Core Belief
Gym owners are heroes. Heroes burn out without support. You are the Sidekick an operator, a protector, a strategist.
Protect the Backend
Guard the systems, time, and information that keep the business running.
Execute the Playbook
Run the SOPs exactly as written. Precision over improvisation.
Report with Discipline
Communicate progress daily. No silence. No surprises.
THE 90 DAY PLAYBOOK
INSTALL IN CYCLES
NOT IN SPRINTS.
Three weeks per module. Enough time to master, absorb, and let the business feel the change.
CYCLE 01 · WEEKS 1–3
Admin Foundation
Get the obvious off the owner's plate. Inbox, calendar, contacts, file systems — locked down and humming.
40+
HRS / MO BACK
CYCLE 02 · WEEKS 4–6
Numbers Engine
Own the dashboards. Track revenue, churn, leads, and KPIs so the CEO can finally trust the numbers.
60+
HRS / MO BACK
CYCLE 03 · WEEKS 7–9
Growth Operator
Move from execution to leverage. Marketing ops, partnerships, member experience — fully embedded.
100+
HRS / MO BACK
The Team
THE SIDEKICK
STANDARD.
We don't hire task-doers. We build operators. These are the standards every Sidekick commits to from day one.
01...........Show up on time, every time. No exceptions.
02.......... Default to action. Confirm in writing.
03...........Own the outcome, not just the task.
04...........Protect confidentiality like it's your business.
05...........Ask the smart question before the obvious one.
06...........Leave every system better than you found it.
Operational discipline
The
Non-Negotiables
The following expectations are not aspirational. They are the minimum standard for every Sidekick, every day. Failure to meet these standards is a serious performance issue.
No Excuses : We are a results-driven operation. We do not accept reasons why something did not get done. We accept solutions, workarounds, and early warnings — but not excuses delivered after the fact.
Non-Negotiable: If you cannot complete a task, flag it before the deadline — not after.
Non-Negotiable: If you encounter a blocker, raise it immediately — not at end of day.
Non-Negotiable: If you made a mistake, own it, correct it, and report it. Do not conceal it.
Follow SOPs : Our Standard Operating Procedures exist because they have been tested and proven in real-world gym and studio environments. They are not suggestions.
Non-Negotiable: SOPs must be followed exactly as documented. Do not unilaterally deviate from them.
Non-Negotiable: If you believe an SOP needs updating, raise it with your Sidekick Coach — improvising without authorisation is a risk, not creativity.
Report Daily : Daily reporting keeps clients informed and keeps your Concierge Coach able to support you. It is a core part of your job, not optional overhead.
Non-Negotiable: Daily end-of-day reports are mandatory. Reports must be accurate, complete, and submitted on time.
Escalate Early : Problems that are escalated early are problems that can be solved. Problems that are hidden become crises.
Non-Negotiable: Never sit on a problem hoping it will resolve itself. If you are unsure whether something needs escalation — escalate. Better safe than sorry.
TEAM OF LEGENDS
Kody Thompson
Director
Doza
Director
Nadia Haryanto
Director
Ben
Director
Danny Chiha
Director
Behind Every Success is a Dedicated Team
"SIDEKICKS DON'T WATCH THE BUSINESS.
THEY MOVE IT FORWARD"
NEED YOUR
POD LEAD?
Stuck, blocked, or escalating? Send a signal. We respond within the hour during ops windows.
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